Cookie Policy
Last Updated: March 25, 2026
This Cookie Policy explains how Real Chat AI LLC, doing business as Beacon Analytics ("Company," "we," "us," "our"), uses cookies and similar tracking technologies when you visit our website (beaconanalytics.com) and use our platform (collectively, the "Service"). This policy should be read alongside our Privacy Policy and Terms of Service.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to website owners. Cookies can be "session" cookies (which expire when you close your browser) or "persistent" cookies (which remain on your device for a set period or until you delete them).
In addition to cookies, we may use similar technologies such as web beacons (also known as pixel tags or clear GIFs), local storage, and session storage. These technologies serve similar purposes to cookies and are covered by this policy.
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
| Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Essential for the website to function properly. These cookies enable core features such as authentication, session management, security (CSRF protection), and remembering your cookie consent preferences. | No |
| Analytics | Help us understand how visitors interact with our website by collecting anonymous usage data, including page views, session duration, bounce rates, and feature usage patterns. This data helps us improve the Service. | Yes |
| Functional | Enable enhanced functionality and personalization, such as remembering your theme preference (light/dark mode), dashboard layout configuration, sidebar state, language preferences, and notification settings. | Yes |
| Marketing | Used to deliver relevant advertisements and track the effectiveness of marketing campaigns. These cookies may be set by our advertising partners and used to build a profile of your interests. | Yes |
3. Specific Cookies We Use
3.1 Strictly Necessary Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| connect.sid | Session authentication cookie | Session / 7 days |
| _csrf | Cross-site request forgery protection token | Session |
| ib_cookie_consent | Records your cookie consent preferences | 1 year |
3.2 Analytics Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| ib_analytics | Anonymous usage analytics and engagement tracking | 1 year |
3.3 Functional Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme | Stores your light/dark mode preference | 1 year |
| sidebar:state | Remembers dashboard sidebar open/closed state | 7 days |
| ib_cookie_prefs | Stores your granular cookie category preferences | 1 year |
4. Third-Party Cookies
Some cookies on our website are placed by third-party services that appear on our pages. We do not control these cookies. The third-party services we use that may set cookies include:
- Stripe: Payment processing. Stripe uses cookies for fraud prevention and payment security. See Stripe's Cookie Policy.
- Google: When using Google Business Profile integration features. See Google's Cookie Policy.
5. Managing Your Cookie Preferences
You have several options for managing cookies:
5.1 Our Cookie Consent Tool
When you first visit our website, a cookie consent banner will appear allowing you to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can change your preferences at any time by clearing your browser's local storage for our domain and revisiting the site.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these options in the "Privacy" or "Security" section of your browser's settings. Common browsers provide the following cookie management:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
Please note that blocking or deleting certain cookies may impact the functionality of the Service. If you disable strictly necessary cookies, you may not be able to log in or use core features.
5.3 Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. We currently honor DNT signals by disabling analytics cookies when a DNT signal is detected.
6. Local Storage and Session Storage
In addition to cookies, we use browser local storage and session storage for certain functionality. These technologies store data locally on your device and are used for:
- Storing your cookie consent preferences
- Caching dashboard widget layout configurations
- Maintaining PWA (Progressive Web App) state and offline functionality
- Storing push notification subscription status
You can clear local storage and session storage through your browser's developer tools or by clearing your browsing data for our domain.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you through the cookie consent banner or by email.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Real Chat AI LLC
Email: [email protected]
Website: beaconanalytics.com