Discover the complete suite of AI-powered feedback intelligence tools designed to help your team understand customers, prioritize features, and drive growth.
Beacon Analytics provides powerful feedback boards where customers can submit ideas, vote on features, and track progress. AI-powered categorization automatically tags and routes feedback to the right team. Custom fields, status workflows, and priority scoring help you stay organized as feedback volume grows.
Our advanced natural language processing engine analyzes customer feedback in real-time, detecting sentiment, emotion, and intent across every channel. Identify emerging trends before they become problems, track sentiment over time, and get AI-generated summaries of what your customers care about most.
Monitor and manage your online reputation across Google Reviews, Yelp, TripAdvisor, TrustPilot, G2, Capterra, and 20+ review platforms. Get instant alerts for new reviews, respond directly from the dashboard, and track your rating trends with detailed analytics.
Build visual product roadmaps that are directly connected to customer feedback. Use weighted scoring, RICE prioritization, and AI recommendations to decide what to build next. Share public roadmaps with customers and keep stakeholders aligned with automatic progress updates.
Create beautiful surveys with branching logic, conditional questions, and custom branding. Measure Net Promoter Score, Customer Satisfaction, and Customer Effort Score with built-in templates. Distribute via email, in-app widgets, or shareable links with real-time response analytics.